General Conditions of Sale
The site www.protect.pharma.mitwill.com is published by the company Mitwill Textile Europe SARL, of which it is the property
- SARL with capital of € 60,000.00
- RCS Mulhouse TI 790 059 182
- SIRET n ° 790 059 182 00010
- Intra-community VAT number: FR18790059182
- Headquarters: 104, rue des bains, F-68390, SAUSHEIM
- E-mail: firstname.lastname@example.org
- Telephone: +33 3 89 57 82 73
- Skype: mitwilltex
Only people legally able to sign contracts for products offered for sale on the site can place orders. Any order for Products implies ipso jure full and unreserved acceptance of these conditions of sale, whatever the clauses that may appear on the client's documents, and in particular his general conditions of purchase.
1-1 Placing an order
Placing an order implies full acceptance by the customer of these conditions notwithstanding any reservations or requirements that may accompany it. The order is made exclusively by sending the electronic order form. By this order method, the buyer places a firm and final order with Protect Pharma Mitwill.
1-2 Confirmation of the order by email
The order is placed on the URL address belonging to the company Mitwill Textile: www.protect.pharma.mitwill.com. Protect Pharma Mitwill undertakes to send the customer an email confirming all the elements of the order, before it is dispatched.
After the account creation request, it is sent for verification. Once approved by the administrator. The buyer will receive an email and their account will be activated.
After creating a buyer account, the buyer can select on the site, the Products he wishes to acquire and put them in his basket, indicating the specifics required, including the quantity.
By going to the "Basket" section, the buyer can view the Products he has previously selected, and also remove or add one or more Products from the basket.
The buyer confirms and validates his order of the Products referred to in the above paragraph. Then he makes his payment, in a secure way, by bank card, after leaving his contact details and accepting these GTC, by checking, in the account creation form, the box, corresponding to the sentence: "I accept the conditions terms of sale.
"Thisacceptance can be challenged only within the limits provided in these Terms.
The data recorded by Protect Pharma Mitwill constitutes proof of all of the transactions made by the latter with the buyer except for the customer to provide proof to the contrary.
Products purchased on the site www.protect.pharma.mitwill.com, are only delivered to the countries listed on the online order form.
The delivery costs of Products purchased on the site www.protect.pharma.mitwill.com are calculated with each order according to the total weight and the country of destination.
Orders are shipped by Fedex UPS or TNT. Protect Pharma Mitwill does its utmost to deliver the Products within a period of between 2 and 3 weeks, on the date of receipt of payment for the order, for mainland France. These deadlines are given for information only. Protect Pharma Mitwill cannot be held responsible for the consequences due to a delay in delivery or a failure to deliver transport services.
No order will be reissued in case of loss of the package.
The products are delivered to the delivery address indicated by the buyer during the ordering process. In the case of a reshipment for NPAI (does not live at the address indicated), typing error, incomplete mention (forget to state the number, the building, a door code, a different name on the mailbox) , the reshipment will be invoiced, depending on the weight of the package.
These costs cover the cost of returning the package, plus processing and reshipment.
Protect Pharma Mitwill is released from any responsibility in the event of force majeure, exceptional events (natural disaster, epidemic, lockout, etc.) delaying or prohibiting the delivery of goods or foreign causes.
1-4 Return of goods
Upon receipt of the Products ordered, the buyer must verify the conformity of these Products. By signing the delivery slip, the buyer accepts the products delivered as is and therefore no claim relating to damage suffered during transport will be accepted. It is the buyer's responsibility to always check their package upon arrival.
Any anomaly concerning the delivery (missing or broken product, damaged package, ...) must be reported by the buyer on the receipt that the delivery company will present to him at the time of delivery of the package and must imperatively be notified on the day even from reception or at the latest the first working day following reception, to the customer service of www.protect.pharma.mitwill.com, by e-mail addressed to email@example.com. Any claim not made in the rules defined above and within the time limits could not be taken into account and releases Protect Pharma Mitwill from any responsibility towards the buyer. After validation by customer service, the products concerned must be returned to Mitwill Textile Europe Sarl, 104 rue des Bains, 68390, Sausheim, France, in the state in which they were received and in their original packaging.
The prices applicable to an order are those in force at the time of this order. The prices indicated on the website www.protect.pharma.mitwill.com are understood to leave from the dispatch premises; prices are inclusive of tax. The VAT will be applied in accordance with the legislation in force. Shipping costs are indicated in the purchase orders and are the exclusive responsibility of the buyer, unless otherwise stipulated by Protect Pharma Mitwill on the site.
All orders, whatever their origin, will be invoiced and payable in Euros.
1-6 Method of payment
The products ordered and the related shipping costs are payable in full, when ordering, by bank card (Carte Bleue, Visa, Eurocard, Mastercard accepted in France) or by Paypal
Validation of the order by card bank is worth mandate to pay the price including all taxes of the order.
Protect Pharma Mitwill allows you to pay via the bank server in a secure environment. Your bank card number is directed to the bank's servers, your payment is therefore made directly to the bank in a secure environment without going through the shop server, your numbers are therefore known only to our banking partner.
The invoice is issued by Protect Pharma Mitwill and is attached to the order. In accordance with the provisions of article L. 441-3, paragraph 2, of the French Commercial Code, it mentions the names of the parties, their addresses, the date of the sale, the precise quantity and name, as well as the price of, or some products). Each buyer expressly undertakes to communicate exact, up-to-date and complete information under the conditions provided for in these GTC.